Subject: Refund time frame
From: Shakeeb Arsalan <[email-masked]>
To: LM CS Team <[email-masked]>, MBS <[email-masked]>, Elharith Elsiddig <[email-masked]>, Wael Amir <[email-masked]>, Elbadri <[email-masked]>, Mohammed Altahir <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 20 Mar 2021 00:50:56 -0700 (MST)

Hi Team, 

Please note that once the refund is initiated from our end then we have to inform the customer that the process will take 7-14 business days. 

Kindly do not mention 2-15 or 4-15 business days in your interactions with the customers. 

Regards 
Shakeeb