Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 15:26:25 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear Max,<div dir="auto"><br></div>
<div dir="auto">This is really sad to know that you could not refund the amount to my account but instead i was forced to take the voucher.</div>
<div dir="auto">This is really unfortunate for me to try online shopping for the first time and had an experience like this.</div>
<div dir="auto">This is not done.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto">Archana</div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 17 Mar 2021, 14:58 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Archana,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that we have processed the refund of amount (AED 141 ) as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is 96392947057202881011. *Terms and conditions apply</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that once a voucher is issued can not be cancelled so you need to use it with us in future purchases.<br> <br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br> <br>* Terms and conditions:<br>1. This voucher code is valid till 6 Months<br>2. Voucher is only valid on ​Max Fashion.<br>3. The voucher code can only be used once, on a single transaction – per head/credit card/registration.<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2256875