Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 06:12:31 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643430104 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971562006255            10:08 AM, 19th Mar                     hi                    Ok
            10:08 AM, 19th Mar                     hi                    Thank you           10:08 AM, 19th Mar                   Juhi                   Hi, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           10:09 AM, 19th Mar                     hi                    Hello Juhi           10:09 AM, 19th Mar                   Juhi                   As we see here you are contacting us regarding order status           10:09 AM, 19th Mar                     hi                    Good morning too           10:09 AM, 19th Mar                     hi                    Pls I want to cancel           10:09 AM, 19th Mar                     hi                    This order # 9643430104           10:10 AM, 19th Mar                     hi                    Because i made double order for the same item           10:10 AM, 19th Mar                   Juhi                   We would like to inform you that your order is already cancelled           1
 0:11 AM, 19th Mar                     hi                    This order saying that verifying for the bank payment while the other order same items was already placed the order           10:11 AM, 19th Mar                     hi                    Ohh really, thank you for that           10:11 AM, 19th Mar                   Juhi                   You are most welcome.           10:11 AM, 19th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:12 AM, 19th Mar                     hi                    Thank you so much           10:12 AM, 19th Mar                     hi                    Likewise           10:12 AM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2270106