Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 01:32:14 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi 
I have requested a return for two items but I didn't get the return email as promised. Also, there was obe item canceled but I did not get the refund. 
Regards https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2252441