Subject: New Reply Received - escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 08:04:13 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  escalation  Ticket comment <div>Reminder <br><br>
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<div>On 17 Mar 2021, at 7:09 AM, jannet Demetion &lt;[email-masked]&gt; wrote:<br><br>
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What happened to my refund till date i have not received anything. Driver confirmed that it was handover the items to your premises. If you have misplaced the items its not my problem you have to solve it internally and refund the amount.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0">On Thursday, March 11, 2021, 1:56 PM, Babyshop &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Jannet,</div>
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<br>Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.<br><br>We have forwarded your issue to our concern team. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2228981