Subject: Ticket Assigned - Conversation with areej
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 07:56:59 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with areej areej                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  areej Bot:  Hi Areej ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6284450181 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543807602            11:48 AM, 18th Mar                     areej                    Ok        
    11:48 AM, 18th Mar                   Juhi                   Hi Areej, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           11:50 AM, 18th Mar                     areej                    Thank you Juhi please i want to know when my order will be ready to collect from the store           11:51 AM, 18th Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:53 AM, 18th Mar                     areej                    Ok           11:53 AM, 18th Mar                   Juhi                   We would like to inform you that it takes 4-6 working days for any order to get ready for pickup at our store           11:55 AM, 18th Mar                   Juhi                   your order is ready to be shipped           11:55 AM, 18th Mar                   Juhi                   Kindly allow us sometime it will be ready for collection soon.           11:55
  AM, 18th Mar                     areej                    Ok thank you           11:56 AM, 18th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:56 AM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2265713