Subject: Ticket Assigned - Conversation with mariyam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 07:36:36 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mariyam mariyam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mariyam Bot:  Hi Mariyam ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an add
 itional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582351193            11:19 AM, 18th Mar                   Juhi                   Hi Mariyam, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           11:27 AM, 18th Mar                   Juhi         
           As we see here you have contacting us regarding the refund           11:29 AM, 18th Mar                   Juhi                   Could you please share your order number so that I can assist you further?           11:30 AM, 18th Mar                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           11:32 AM, 18th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:36 AM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2265631