Subject: Ticket Assigned - Conversation with arya aravind
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 06:33:07 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arya aravind arya aravind                    Bot:  Hi again! Bot:  Please enter your name Customer:  arya aravind Bot:  Hi Arya Aravind ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509143842            10:19 AM, 18th Mar                   Juhi                   Hi Arya, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           10:19 AM, 18th Mar                   Juhi                   As we see here you are contacting us regarding returns           10:20 AM, 18th Mar                   Juhi                   Could you please share your order number so that I can assist you further?           10:20 AM, 18th Mar                     arya aravind                    I don't want to ask about return but regarding home delivery of your products           10:21 AM, 18th Mar                   Juhi                   Could you please share your order number so that I can assist you further?           10:21 AM, 18th Mar                     arya aravind                    9642598459           10:22 AM, 18th Mar                     arya aravind                    Also this order 9641418407           10:23 AM, 18th Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:23 AM, 18th Mar                     arya aravind                    Sure           10:23 AM, 18th Mar                   Juhi                   9642598459 : your order has reached the distribution centre and can be out for delivery anytime           10:24 AM, 18th Mar                   Juhi                   9641418407: Our courier team is unable to reach your location however your order is out for delivery as of now           10:26 AM, 18th Mar                   Juhi                   Kindly confirm your address Anantara desert island resorts and spa  Anantara accommodation, Block no. DTE 37           10:26 AM, 18th Mar                     arya aravind                    Yes           10:27 AM, 18th Mar                   Juhi                   Your orders will reach you soon then, our courier team will contact you on +971509143842           10:27 AM, 18th Mar                   Juhi                   Do you have any other questions I can help you with?           10:27 AM, 18th Mar                     arya aravind                    Last time I received your product to this same address.....how come this time it is not possible to deliver to the same address           10:27 AM, 18th Mar                   Juhi                   That can be due to different courier teams.           10:28 AM, 18th Mar                     arya aravind                    You can just deliver the products to the boat jetty of Sir baniyas Island           10:29 AM, 18th Mar                     arya aravind                    Is it possible or no?           10:29 AM, 18th Mar                   Juhi                   Our team will contact you soon kindly coordinate with them           10:29 AM, 18th Mar                     arya aravind                    Yes please           10:30 AM, 18th Mar                   Juhi                   Or confirm the full address if both the address are nearby then only it can be done           10:30 AM, 18th Mar                   Juhi                   Do you have any other questions I can help you with?           10:30 AM, 18th Mar                     arya aravind                    I ordered all my items to the same address.....           10:32 AM, 18th Mar                   Juhi                   The orders will reach you soon .           10:32 AM, 18th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:32 AM, 18th Mar                     arya aravind                    Thank you... you too           10:32 AM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2265353