Subject: Ticket Assigned - Conversation with khalid
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 06:20:56 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khalid khalid                    Bot:  Hi again! Bot:  Please enter your name Customer:  khalid Bot:  Hi Khalid ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4538816476 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:11 AM, 18th Mar                   Juhi                   Hi Khalid, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           10:12 AM, 18th Mar      
                khalid                    4538816476           10:12 AM, 18th Mar                     khalid                    yesterday return pick up           10:13 AM, 18th Mar                     khalid                    did not get the refund in my credit A/c           10:13 AM, 18th Mar                   Juhi                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           10:16 AM, 18th Mar                     khalid                    2-15 days is too much           10:17 AM, 18th Mar                     khalid                    gv refund in my credit today           10:17 AM, 18th Mar                   Juhi                   Once it will qualify the
  quality check your Qar 15 will be refunded back to your My Credits within 24 hours.           10:19 AM, 18th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:20 AM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2265310