Subject: Ticket Assigned - Conversation with hello sir pre order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 06:20:34 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello sir pre order hello sir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello sir Bot:  Hi Hello Sir ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526059204            09:57 AM, 17th Mar                     hello sir                    Refund amount still not receive           09:57 AM, 17th Mar                   Juhi                   Hi , Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           09:58 AM, 17th Mar                     hello sir                             09:58 AM, 17th Mar                     hello sir                    Kindly check and update           09:58 AM, 17th Mar                     hello sir                    Where it is           09:58 AM, 17th Mar                   Juhi                   Could you please share your order number so that I can assist you further?           09:58 AM, 17th Mar                     hello sir                             09:59 AM, 17th Mar                     hello sir                    Check           09:59 AM, 17th Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:02 AM, 17th Mar                   Juhi                   Kindly confirm the tracking id under which you retuned the items           10:03 AM, 17th Mar                   Juhi                   Also did you return all the items together           10:03 AM, 17th Mar                     hello sir                    Hello           10:06 AM, 17th Mar                     hello sir                    May I know the answer           10:06 AM, 17th Mar                     hello sir                             10:06 AM, 17th Mar                     hello sir                    sir item  returned           10:07 AM, 17th Mar                     hello sir                    Check this snapshot           10:07 AM, 17th Mar                     hello sir                    Amount to be to refund is 65.7           10:07 AM, 17th Mar                     hello sir                    Did you see it or simply typing           10:07 AM, 17th Mar                     hello sir                    Kindly process the amount on immediate basis           10:07 AM, 17th Mar                     hello sir                    Don’t give the bluff statement           10:08 AM, 17th Mar                   Juhi                   Kindly confirm did you return all the items to the same courier agent ?           10:09 AM, 17th Mar                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           10:10 AM, 17th Mar                   Juhi                   Hi, I have not received a response from you still, please confirm if we are still connected?           10:13 AM, 17th Mar                   Juhi                   Hi,  I have not received a response from you still, please confirm if we are still connected?           10:17 AM, 17th Mar                   Juhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:20 AM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2259548