Subject: Ticket Assigned - Conversation with muhammad rizwan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 06:11:47 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad rizwan muhammad rizwan                    Bot:  Hi again! Bot:  Please enter your name Customer:  muhammad rizwan Bot:  Hi Muhammad Rizwan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6280017775 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:47 AM, 17th Mar                   Juhi                   Hi Muhammad, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           09:49 AM, 17th Mar                     muhammad rizwan                    Plz updatwbmy order           09:49 AM, 17th Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:50 AM, 17th Mar                     muhammad rizwan                    Ok i ordered since 4th march but still no response q           09:51 AM, 17th Mar                   Juhi                   As we see here you must have received the email regarding the forwarding on your issue.           09:52 AM, 17th Mar                   Juhi                   Due to some technical issue this order could not be processed as it was not showing in there system           09:53 AM, 17th Mar                   Juhi                   However now we have forwarded them the issue so they are working on that order           09:53 AM, 17th Mar                     muhammad rizwan                    What can i do?           09:54 AM, 17th Mar                   Juhi                   Do you have any other questions I can help you with?           09:54 AM, 17th Mar                   Juhi                   Kindly allow us some more time. We will keep updating you.           09:55 AM, 17th Mar                     muhammad rizwan                    How much ti           09:55 AM, 17th Mar                     muhammad rizwan                    How much time           09:55 AM, 17th Mar                     muhammad rizwan                    Already 15days           09:55 AM, 17th Mar                   Juhi                   We are really sorry but we will try to solve it at earliest.           09:55 AM, 17th Mar                   Juhi                   Do you have any other questions I can help you with?           09:56 AM, 17th Mar                     muhammad rizwan                    Very disappointed           09:57 AM, 17th Mar                   Juhi                   We apologise for the invonvenience.           09:58 AM, 17th Mar                     muhammad rizwan                    Can i cancel my order?           09:58 AM, 17th Mar                   Juhi                   We are still trying to process it , we will try to process it as soon as possible           09:59 AM, 17th Mar                     muhammad rizwan                    Same dialogues 15days           10:00 AM, 17th Mar                     muhammad rizwan                    Now i m tired           10:00 AM, 17th Mar                   Juhi                   We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.  We’re on it - and we’ll do our best to sort this out quickly. Please allow us some more time to work on this so we can assist you with this accordingly.           10:03 AM, 17th Mar                     muhammad rizwan                    I want fix time           10:04 AM, 17th Mar                     muhammad rizwan                    You guys complain forward or not?           10:07 AM, 17th Mar                   Juhi                   We have already forwarded.           10:07 AM, 17th Mar                     muhammad rizwan                    All ways saying but nothing happens all time           10:08 AM, 17th Mar                     muhammad rizwan                    Worst service very disappointed           10:09 AM, 17th Mar                   Juhi                   We are really sorry.           10:09 AM, 17th Mar                   Juhi                   Do you have any other questions I can help you with?           10:10 AM, 17th Mar                     muhammad rizwan                    Go go ??           10:10 AM, 17th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:10 AM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2259523