Subject: Item is missing while creating RMA 9771103712
From: JUHI GOEL <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 16 Mar 2021 05:00:20 -0700 (MST)

Hi Team, 

Order No. 9771103712 

Customer is asking for refund for a pending order however we are unable to create RMA as the item can not be seen there. 

ITEM : 161887111 - - Sustainable Slim Fit Captain America Printed T-shirt with Crew Neck 

We raised Jira but the team advised to contact the OMS team as RMA has been cancelled from OMS end. 

Kindly check and update. 

Regards, 
Juhi