Subject: Ticket Assigned - Conversation with kashif
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Mar 2021 11:09:23 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kashif kashif                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kashif Bot:  Hi Kashif ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6282572687 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:01 PM, 16th Mar                     kashif                    Ok           03:02 PM, 16th Mar                     kashif                    Hi           03:03 PM, 16th Mar
                    Juhi                   Hi Kashif, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           03:04 PM, 16th Mar                     kashif                    Good morning           03:04 PM, 16th Mar                     kashif                    Why my order is still showing processing           03:05 PM, 16th Mar                     kashif                    I order o. 11th March           03:05 PM, 16th Mar                     kashif                    On*           03:05 PM, 16th Mar                   Juhi                   As we see here you are contacting us regarding 6282572687 status           03:05 PM, 16th Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:05 PM, 16th Mar                     kashif                    Yes           03:05 PM, 16th Mar                   Juhi                   As we see here your order is r
 eady for pickup at our store.  Kindly visit there and collect your order.           03:06 PM, 16th Mar                     kashif                    But its showing in app processing           03:06 PM, 16th Mar                   Juhi                   Do you have any other questions I can help you with?           03:06 PM, 16th Mar                   Juhi                   It can be some technical error.           03:07 PM, 16th Mar                     kashif                    Ok           03:07 PM, 16th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:09 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2255837