Subject: Ticket Assigned - Conversation with anwer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Mar 2021 06:40:44 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anwer anwer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anwer Bot:  Hi Anwer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9639457761 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558140170            10:31 AM, 16th Mar                   Juhi                   Hi Anw
 er, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           10:31 AM, 16th Mar                   Juhi                   As we see here your order has been delivered to you and you raised a return request for an item. You must have received a link on your email id on 13th Mar, 202 kindly click on it and fill your address details there           10:34 AM, 16th Mar                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           10:36 AM, 16th Mar                   Juhi                   Hi Anwer, I have not received a response from you still, please confirm if we are still connected?           10:38 AM, 16th Mar                   Juhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:40 AM, 16th Mar                                          View conversation in F
 reshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2254145