Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 16:53:54 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Please I need u to change my bag </div>
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<div>On Mon, 15 Mar 2021, 7:53 pm Nick Man Tan, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hello </div>
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<div dir="ltr" class="gmail_attr">On Fri, 5 Mar 2021, 4:47 pm Nick Man Tan, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">No reply OK I send email to main </div>
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<div dir="ltr" class="gmail_attr">On Fri, 26 Feb 2021, 6:02 pm Nick Man Tan, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Same like this item</div>
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<div dir="ltr" class="gmail_attr">On Fri, 26 Feb 2021, 6:02 pm Nick Man Tan, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">On Fri, 26 Feb 2021, 6:01 pm Nick Man Tan, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I want u to change this item I buy to you<div dir="auto">I want the faster action </div>
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<div dir="ltr" class="gmail_attr">On Fri, 26 Feb 2021, 5:55 pm Nick Man Tan, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I want to change this defected item that I received to u u sell the product in not good condition </div>
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<div dir="ltr" class="gmail_attr">On Fri, 26 Feb 2021, 1:19 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Manuel,<br><br>
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<div dir="ltr"><div>We apologize for the inconvenience caused.<br>​<br>Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases.<br><br>
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<div dir="ltr">Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br>​</div>
<div dir="ltr">Again, please accept our sincere apologies for this.<br><br>Hope we are able to meet your expectations.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2106839