Subject: RE: Late collection 9617108930
From: Peter Dsouza <[email-masked]>
To: Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Dipesh Regmi <[email-masked]>, Apoorv Joshi <[email-masked]>, Vaibhav Ohri <[email-masked]>, Dipesh Regmi <[email-masked]>, Sanjana Suresh <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Manish Kumar <[email-masked]>, Ashish Karini <[email-masked]>, "Anwar P. Panery" <[email-masked]>, seeta.seeta <[email-masked]>, JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, MOHAMMED FAHIM <[email-masked]>, Malik Ismail <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 15 Mar 2021 14:25:59 +0000

Dear Vaibhav / Dipesh: As discussed, please close this by tomorrow

Thanks & Regards,

Peter Dsouza
UAE- RDC Operations – Non Home
Landmark Group, Jabel Ali, Dubai, UAE
Contact No: +971 4 809 4409 ; Mobile: +971 50 2960624

From: Akshay Berry <[email-masked]>
Sent: Monday, March 15, 2021 6:11 PM
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Peter Dsouza <[email-masked]>; Sanjana Suresh <[email-masked]>
Cc: Mohd Imran <[email-masked]>; Manish Kumar <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]>; seeta.seeta <[email-masked]>; JUHI GOEL <[email-masked]>; Shakeeb Arsalan <[email-masked]>; MOHAMMED FAHIM <[email-masked]>; Malik Ismail <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late collection 9617108930

Hi Vaibhav / Dipesh,

Reminder.

@Peter Dsouza<mailto:[email-masked]> @Sanjana Suresh<mailto:[email-masked]> Please intervene and get it collected asap.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 14, 2021 5:26 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Cc: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; MOHAMMED FAHIM <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late collection 9617108930
Importance: High

@Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]>

Any update on this order?

Customer has raised this to DED FYI.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 7, 2021 1:15 PM
To: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; MOHAMMED FAHIM <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late collection 9617108930

External email sender, please take precaution.
Dear Vaibhav,

As per tracking it is showing out for pickup, no update after that. Can you please advise if the items are picked up, if not please advise why are they not getting collected. Is the customer not reachable on the contact number shared?

Kindly update on this asap. Thank you for your help!

Regards,
Apoorv

________________________________
From: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED FAHIM" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 6, 2021 5:31:22 PM
Subject: RE: Late collection 9617108930

HI Imran

The collection has been arranged for today.

Regards

Vaibhav Ohri

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 6, 2021 3:57 PM
To: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; MOHAMMED FAHIM <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late collection 9617108930

Hi @Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]>,

For your action please.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 4, 2021 8:10 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; MOHAMMED FAHIM <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late collection 9617108930

External email sender, please take precaution.
Hi Jessie/Akshay,

Can you please assist to arrange the collection on the below case. Customer can be reached on +971585464345. We have marked this for reattempt on fareye.

Collection pending since Dec 2020

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED FAHIM" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 16, 2021 6:43:18 PM
Subject: Re: Late collection 9617108930

Hi Team,

Kindly assist us on the following collection. The customer can be reached at +971585464345

Order Date: 24/11/2020
Order ID: 9617108930
Tracking ID: ​RP013021002018

Thank you for your help.

Regards,
Manish

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 16, 2021 6:21:36 PM
Subject: Late collection 9617108930

Hi Team,

Problem Statement: Late collection
Order Date: 24/11/2020
Order ID: 9617108930
Tracking ID: ​RP013021002018

Assistance Required: Need arrange collection urgently.

Address: Dubai - silicon - dnp building ( dr nutrition company).
Contact number:  971585464345

Issue Description: Return request created on 30/1/2021 after deleting RMA multiple time but not collected yet.
Kindly contact the customer on the above contact number to arrange collection as the case is pending for two months.

Best Regards,
Juhi

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cpeter.dsouza%40landmarkgroup.com%7C9c8abc7c25984d35045c08d8e7bc2742%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514142586915214%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aSgnoHJ7NXGDCnFcN7Nv35xBHBPNBJvW7cxqwFoSsy4%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com