Subject: New Reply Received - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 05:32:43 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">Dear sir madam </div>
<div dir="auto">Thanks for your concern and reply.. </div>
<div dir="auto">screen short I’m attaching here with the mail.  </div>
<div dir="auto">Problem is with my account I’m not able to login it as my email I’d n password is auto saved. When I asked for forget password I’m not getting any concern mail regarding reset password my email I’d is same .</div>
<div dir="auto">Country of access is UAE </div>
<div dir="auto">Hoping my issue will be solve.</div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Vidita<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMTQ3ODMwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ga9P_OAPLq9xI7BsGt28-u50hi8ZijsWMg2k3LTdovI" style="max-width: 100%"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMTQ3ODI5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.70k7jSmGm0vy1ohv75_8p8ZnVjc7uUiNYe0P6U5SeXs" style="max-width: 100%"></div>
</div>
</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 15 Mar 2021 at 9:23 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2229915</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Juhi Goel : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Vidita,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the issue that you are facing however, we would request you to please share with us the below details so that we can investigate this further:<br><br>1. Screenshot of the issue that you are receiving when you are clicking on the password reset link(If Possible).<br>2. Registered email address<br>3. Country Of Access<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br>
</div></div></div>
<div></div>
<br>

</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2229915