Subject: New Reply Received - Request for canceled order money 9634299557
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 05:14:36 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Request for canceled order money 9634299557  Ticket comment <div dir="auto">
<div>Dear, </div>
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<div dir="auto">Thank you for your mail, please find attached herewith my bank statement and AED 26.10 has been deducted from my account. Also i checked with bank any amount blocked from my account but they confirmed that AED 26.10 dedicated from my account from Landmark Group.  </div>
<div dir="auto"><br></div>
<div dir="auto">Please return back cancelled order amount AED 26.10 back to my account. </div>
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<div dir="auto">Thanks and regards, </div>
<div dir="auto">Syed Masooth </div>
<div dir="auto">058 1313674 <br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed 10 Mar, 2021, 2:20 PM Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Syed,<br>
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<div dir="ltr"><div><br></div></div>
<div dir="ltr">Thank you for shopping with us.<br><br>We'd like to confirm you that order has not been placed successfully as the item was out of stock at that point of time.</div>
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<br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br><br>Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043201475296'>IMG_20210315_090948.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2208337