Subject: Re: Need Proof of collection 9627458975
From: Shakeeb Arsalan <[email-masked]>
To: Jainul Ameer Mohammed Hussain <[email-masked]>, Rio Oliver <[email-masked]>
Cc: Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, CP Dcc <[email-masked]>, escalations dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sat, 13 Mar 2021 06:15:47 -0700 (MST)

Hi Team, 

Please update regarding the issue. 

Regards 
Shakeeb 

From: "Jainul Ameer Mohammed Hussain" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Rio Oliver" <[email-masked]>, "CP Dcc" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "JUHI GOEL" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Wednesday, February 17, 2021 3:34:34 PM 
Subject: RE: Need Proof of collection 9627458975 

Hi [ mailto:[email-masked] | 
@Rio ] 

Please advice team to process RTS for below mention order, consider this ap priority and close this asap.. 

Order # 9627458975 

Best Regards! 

M.Hussain 

Operation Executive - Centrepoint 

M : +971 561 997 151 

From: Akshay Berry <[email-masked]> 
Sent: Wednesday, February 17, 2021 1:54 PM 
To: seeta.seeta <[email-masked]>; Jainul Ameer Mohammed Hussain <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: RE: Need Proof of collection 9627458975 

Looping [ mailto:[email-masked] | 
@Jainul Ameer Mohammed Hussain ] Please assist here and get the order processed as RTS as the customer has not collected his order and it is incorrectly updated by the store. 

Splash21472 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 17, 2021 11:53 AM 
To: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; JUHI GOEL < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Need Proof of collection 9627458975 

[ mailto:[email-masked] | @Akshay Berry ] 

Kindly check. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 17, 2021 9:37 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; JUHI GOEL < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Need Proof of collection 9627458975 

External email sender, please take precaution. 

Hi Team, 

Kindly help us to forward this case to concerned store. As the customer is claiming he has not collected the order. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "JUHI GOEL" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 16 February, 2021 19:38:17 
Subject: Need Proof of collection 9627458975 

Please take a look at ticket #2020963 

Hi Team, 

Problem Statement: C&C Order Not Picked up by customer 

Order Date : Jan 9, 2021 

Order ID: 9627458975 

Tracking ID: ​962745897510880001 

Store Code: Splash21472 

Assistance Required: Need Proof of collection 

Issue Description: Customer is complaining about this order that he did not pick up the order but in hybris it is updated as delivered. Hence we request to you kindly check and provide the proof of delivery of this order on priority basis. 

Regards 

Juhi 

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