Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 11:38:23 +0000

Hi Juhi Goel,  
  The following message composed by you on ticket 2220970 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Please take a look at ticket #2220970       WWD DAMAGED ITEM  Problem Statement:  BABYSHOP TEAM  Order Date : 17 Oct 2019  Order ID: 9639909234 Tracking ID: 16066389639909234 Assistance Required: Damaged as well as wrong Item Received.  Issue Description: Customer emailed us informing that he/she received the item on 7/Mar/21 but the item which they recieved is damaged and in wrong colour, customer also provided us the picture of damaged item.  Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.     Regards,  Juhi