Subject: Re: Daamage Item 9637045531
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Faraz Lohani <[email-masked]>
Date: Sat, 13 Mar 2021 04:22:10 -0700 (MST)

Hi Team, 

Can you please assist in arranging a call back on +97156501117 as per customer's request. 

Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, February 26, 2021 7:54:48 PM 
Subject: Daamage Item 9637045531 

Hi Team, 

Ticket No. 2150777 
Order No. : 9637045531 
Order Date: Feb 21, 2021 

PFA 

The customer has received a used item and he is very angry with the purchase. 

Also, he is asking to arrange a call back from the manager. 

Kindly look into the matter and update. 

Regards, 
Juhi