Subject: New Reply Received - Incomplete item delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 12 Mar 2021 11:03:06 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Incomplete item delivery  Ticket comment <div dir="auto">Waiting for reply</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 8 Mar 2021, 12:03 k i, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">I had ordered pajama set and only received the shirt without pajama.i m surprised this  is happening so often thst i get half of the item and rest is missing.before also i returned so many orders due to it.i ordered on sale now tht itenm is not on sale so please i want an exchange full item snd not refund .its a mistake from your side why shud i suffer.<div dir="auto">.kindly replace my item rather thn refunding it .</div>
<div dir="auto">I hav attached the pic of what i recieved and what i had ordered.my order number is 9639164225</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2208687