Subject: New Reply Received - Returned Items requestes
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 13:20:35 +0000 (UTC)

Hi Juhi Goel,  The customer has responded to the ticket.  Returned Items requestes  Ticket comment <div dir="auto"><div>Dears, <div dir="auto"><br></div>
<div dir="auto">Thank you for your reply.</div>
<div dir="auto"><br></div>
<div dir="auto">Could I please why it #<span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>2000919128</span> was forwarded to the concern team? </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks in advace. </div>
<div dir="auto">Dina Sherin</div>
<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Feb 18, 2021, 11:48 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Dina,</div>
<div><br></div>
<div dir="ltr">Thank you for your patience.<br><br>We would like to inform you that we have process the refund on 18 Feb, 2021 for #2000889712.<br><br>The amount you paid EGP 120 has been refunded back to your My Credits.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">However for #2000919128 we have forwarded your issue to our concern team. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
</div>
<div dir="ltr"><div><br></div></div>
<div><br></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2099357