Subject: Ticket Assigned - Escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 12:11:13 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Escalation User                    Hi           04:04 PM, 18th Feb                     User                    9636021317 And 9636193954           04:06 PM, 18th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           04:06 PM, 18th Feb                     User                    Can you kindly check when will it be available for collection. I am flying back home tomorrow and need to take these with me           04:06 PM, 18th Feb                     User                    Would appreciate if you can help me so orders can be collected tomorrow morning as my flight is arounf 7pm           04:07 PM, 18th Feb                   Juhi                   we usually take 2-3 working days to deliver any order           04:07 PM, 18th Feb                   Juhi                   Your both the orders are
  READY_TO_SHIPPED           04:08 PM, 18th Feb                     User                    Yeah but is there something that can be done to expedite this? My last order was collected the same day           04:08 PM, 18th Feb                   Juhi                   These are delivery from warehouse to the store so these take their estimated time.           04:08 PM, 18th Feb                   Juhi                    Kindly allow us 24 hours to forward this to our team and we will get back to you via email.  Once our store team will revert us back we will update you.           04:09 PM, 18th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:10 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2121433