Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 10:55:25 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:28 PM, 17th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           02:30 PM, 17th Feb                     User                    I collect my packet now and when I came home its not what I ordered           02:31 PM, 17th Feb                     User                    I ordered pack of 3 underwear           02:31 PM, 17th Feb                     User                    I received only one           02:31 PM, 17th Feb                     User                             02:32 PM, 17th Feb                     User                             02:32 PM, 17th Feb                   Juhi                   Could you please share your order number so that I can assist you further?           02:35 PM, 17th Feb                     User    
                 LM8235402347           02:39 PM, 17th Feb                   Juhi                   We sincerely apologize for the inconvenience caused to you.  This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.   Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.           02:44 PM, 17th Feb                   Juhi                   We have already created a return request for the item on 17 Feb, 2021 and our courier team will contact you in 2 - 5 working days for the collection.           02:45 PM, 17th Feb                     User                    I can go n retun it too           02:47 PM, 17th Feb                   Juhi                   We regret but this comes under non returnable item so it will not be returned.           02:50 PM, 17th Feb                  
  Juhi                   Kindly check your email id, you must have received a link. open that and fill your address there so that our team can cvontact you soon.           02:51 PM, 17th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:55 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2115407