Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 10:37:22 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:17 PM, 17th Feb                   Bot                   Hi again!           02:17 PM, 17th Feb                     User                    i’m trying to do an online purchase           02:17 PM, 17th Feb                     User                    and i can’t use my shukran credit before checkout           02:17 PM, 17th Feb                     User                    it is not showing anymore           02:17 PM, 17th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           02:21 PM, 17th Feb                   Juhi                   Kindly share any of your previous order Numbers.           02:21 PM, 17th Feb                     User                    There is no order number i’m still trying to do the purchase           02:22 PM, 17th Feb                     User                    and the button to use shukrans credit is not there anymore           02:22 PM, 17th Feb                     User                             02:23 PM, 17th Feb                     User                    It is my first order online           02:25 PM, 17th Feb                   Juhi                   Kindly share any of your previous orders.           02:27 PM, 17th Feb                     User                    I don’t have any orders online           02:28 PM, 17th Feb                     User                    it is my first one           02:28 PM, 17th Feb                     User                    and the button was there and i tried to proceed to payment the bank otp wasn’t sent           02:28 PM, 17th Feb                     User                    and i cancelled the purchase           02:28 PM, 17th Feb                     User                    and now i’m receiving multiple otps           02:29 PM, 17th Feb                     User                    i didn’t request to save my card           02:29 PM, 17th Feb                   Juhi                   Kindly share your registered email id so that we can check your shukran balance.           02:33 PM, 17th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:37 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2115268