Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 08:38:14 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, I'm waiting for my delivery. I placed the order 2 days back and need to recieve it today at all costs. 9635708988 is the order number. Can you please tell me if I can get in touch with the delivery person and have it delivered today           12:25 PM, 17th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           12:27 PM, 17th Feb                   Juhi                   Your order is out for delivery as on 17th Feb, 2021           12:30 PM, 17th Feb                   Juhi                   Our courier agent will contact you on +971501148522 to schedule the delivery.           12:30 PM, 17th Feb                     User                    I had recieved an sms yesterday informing the order was out for delivery but by 6pm I recieved another sms
  saying the delivery person was unable to deliver           12:31 PM, 17th Feb                     User                    Can I have the number of the agent?           12:31 PM, 17th Feb                     User                    I ordered swim wear that absolutely needs to be recieve today. We are going on vacation tomorrow           12:32 PM, 17th Feb                   Juhi                   Please be assured to received a call from our delivery agent           12:35 PM, 17th Feb                     User                    OK thanks           12:35 PM, 17th Feb                     User                    Can you please at least contact the agent and tell them the delivery cannot be delayed?           12:36 PM, 17th Feb                   Juhi                   Ok we will forward your concern to them.           12:37 PM, 17th Feb                   Juhi                   You are most welcome.           12:37 PM, 17th Feb                   Juhi                   It was a ple
 asure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:38 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2114489