Subject: Ticket Assigned - Conversation with Sailing Pizza
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 08:32:21 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Pizza Sailing Pizza                    Why they canceled my order? For what reason?           12:13 PM, 17th Feb                     Sailing Pizza                    order #6273400633           12:14 PM, 17th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           12:16 PM, 17th Feb                     Sailing Pizza                    My order was cancelled why?           12:18 PM, 17th Feb                     Sailing Pizza                    6273400633 Order #           12:18 PM, 17th Feb                   Juhi                   We sincerely apologize for any inconvenience caused to you.  We would like to inform you that our courier partner tried to contact you on 966507029319 thrice on 3 different days but didn't receive any response from your end.  The courier has 
 now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           12:19 PM, 17th Feb                     Sailing Pizza                    I informed the courrier to deliver my order at 2pm but he refused           12:20 PM, 17th Feb                   Juhi                   We apologise for the inconvenience but The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           12:21 PM, 17th Feb                     Sailing Pizza                    First of all he message me during my off days weekend that address is closed           12:21 PM, 17th Feb                     Sailing Pizza                    It was discounted           12:22 PM, 17th Feb                   Juhi                   We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.           12:24 PM, 17th Feb   
                   Sailing Pizza                    Exactly.           12:27 PM, 17th Feb                   Juhi                   We know we are not much helpful as you will have to place the order again.           12:28 PM, 17th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:32 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2114457