Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 07:34:32 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good morning           11:20 AM, 17th Feb                     User                    Your payment for order 9636151878 is being processed, and it may take up to an hour. We’ll notify you when your order is confirmed.  Just want to know if i get this offer using tabby installment payments?           11:21 AM, 17th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           11:25 AM, 17th Feb                     User                    Thanks Juhi           11:25 AM, 17th Feb                     User                    Your payment for order 9636151878 is being processed, and it may take up to an hour. We’ll notify you when your order is confirmed.           11:25 AM, 17th Feb                     User                    Did i get this offer thru tabby installment payments?           11:26 AM, 17th Feb                   Juhi                   Kindly allow us sometime to check           11:27 AM, 17th Feb                   Juhi                   We'd like to confirm you that order has not been placed successfully as the payment from your payment method used has been unsuccessful.  Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           11:30 AM, 17th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:34 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2114099