Subject: Re: Late collection 6219404209
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Tue, 16 Feb 2021 22:42:36 -0700 (MST)

Hi Team, 

In the mentioned case the customer is waiting for his return collection since 2 months, and we have deleted the RMA's several times and created new one. However, the aramex team is not collecting the returns. 

Sometimes they are saying the address is not correct and cancelling the return and when we are providing the correct address they are still not collecting the returns. 

Requesting you to kindly advise on this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "JUHI GOEL" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 16 February, 2021 18:07:48 
Subject: Late collection 6219404209 

Hi Team, 

Problem Statement: Late collection 

Order Date : Aug 28, 2020 
Order ID: 6219404209 
Tracking ID: 46406262814 

Assistance Required: Need urgent collection. Customer's correct Address is Al malaz, Riyadh, KSA 
and contact number is 0544196055 

Please collect the item on priority. 

Regards, 
Juhi