Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 16:06:08 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hii           07:51 PM, 16th Feb                     User                    My order number 8235823966 is  pending           07:53 PM, 16th Feb                     User                    May i know the reason           07:53 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           07:54 PM, 16th Feb                     User                    Thankyou           07:56 PM, 16th Feb                   Juhi                   It usually takes 2-3 working days to deliver any order           07:56 PM, 16th Feb                     User                    Usually v r collecting aftr 2 hrs           07:57 PM, 16th Feb                     User                    Bt its frm yesterday           07:57 PM, 16th Feb                     User              
       Still its processing           07:57 PM, 16th Feb                   Juhi                   Kindly wait for two more day if it does not get ready for pickup feel free to connect us.           07:57 PM, 16th Feb                     User                             07:57 PM, 16th Feb                     User                    I got dis msg saying dat its not processed successfully           07:58 PM, 16th Feb                     User                    So should i ordr it again           07:58 PM, 16th Feb                   Juhi                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (8235822678) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (8235823966).  The payment has been captured only once from your accou
 nt which is for the new successfully placed order.           07:59 PM, 16th Feb                   Juhi                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.  We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!           08:00 PM, 16th Feb                     User                    So the ordr is alrdy placed           08:01 PM, 16th Feb                     User                    But the last  msg says not processed           08:02 PM, 16th Feb                   Juhi                   If has placed successfully           08:05 PM, 16th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:05 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/ti
 ckets/2111925