Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 15:58:20 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Hi. I had ordered items under order no 9618050099 on 27th November. The app shows its delivered but they were not delivered . Nobody was at home and the delivery person did not call . I have been chasing cebtrepoint to either schedule delivery of the items or refund the shukran points used for this order 3001 points or refund athe amount of AED 160. It has been 20 days with several calls to your call centre with no resolution what so ever.  
Please resolve the issue at the earliest else i am going to raise a case with the consumer court! You have had enough time to resolve it instead if everyman telling me that they will send a reminder to ' relevant department ' https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1896530