Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 15:53:43 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:35 PM, 16th Feb                   Bot                   Hi again!           07:35 PM, 16th Feb                     User                    I placed order yesterday and received it today           07:35 PM, 16th Feb                     User                    I got a message that one item is canceled           07:35 PM, 16th Feb                     User                    that’s ok           07:35 PM, 16th Feb                     User                    but 2 more items is missing as well,           07:36 PM, 16th Feb                     User                    order 9635733788           07:36 PM, 16th Feb                     User                    when the delivery company told me about the amount I wondered that this is not the same as in the main bill, then I knew that beside the cancelled item there are another two item missing           07:38 PM, 16th Feb                     User                    marvel and spiderman tshirt size 13-14           07:38 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           07:38 PM, 16th Feb                     User                    I just want to know it those items will be deliver soon or should I reordered           07:39 PM, 16th Feb                     User                    hi Juhi           07:39 PM, 16th Feb                     User                    I sent the message already..           07:39 PM, 16th Feb                     User                    I captured it for you my dear           07:40 PM, 16th Feb                     User                    Hello, are you there??           07:42 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           07:43 PM, 16th Feb                     User                    How many times should I send same message           07:43 PM, 16th Feb                     User                    will you please look above I sent my message two times           07:44 PM, 16th Feb                   Juhi                   Kindly share your order number with us.           07:44 PM, 16th Feb                     User                    9635733788           07:44 PM, 16th Feb                   Juhi                   Due to some technical issue your order is not updated with us.           07:45 PM, 16th Feb                   Juhi                   It is still showing in progress.\           07:45 PM, 16th Feb                     User                    Yes I know           07:45 PM, 16th Feb                     User                    same when I tried from my side           07:46 PM, 16th Feb                     User                    All I need to know the missing items will be deliver or should I reorder again           07:46 PM, 16th Feb                   Juhi                   We are really sorry for the inconvenience           07:49 PM, 16th Feb                   Juhi                   Kindly place an order again           07:49 PM, 16th Feb                   Juhi                   and if in case the courier team contacts you to deliver the items you cancel any one order by telling him you do not wish to take it.           07:49 PM, 16th Feb                     User                    Ok my dear           07:51 PM, 16th Feb                     User                    will do now           07:51 PM, 16th Feb                     User                    thank you           07:51 PM, 16th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:53 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111861