Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 15:39:54 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi my name is leomar i order a shoes in centerpoint its big so i can return and change only the size           07:19 PM, 16th Feb                     User                    where i can email or call so i can change only the size           07:20 PM, 16th Feb                     User                    this is my tracking number FC0210210002593           07:21 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           07:23 PM, 16th Feb                     User                    hi           07:23 PM, 16th Feb                     User                    juhi           07:24 PM, 16th Feb                   Juhi                   Kindly share your order number with us.           07:24 PM, 16th Feb                     User                    how
  can i return the item           07:24 PM, 16th Feb                     User                    wait           07:24 PM, 16th Feb                     User                    6272015921           07:26 PM, 16th Feb                     User                    this one           07:26 PM, 16th Feb                     User                    6272015921           07:26 PM, 16th Feb                     User                    this one           07:26 PM, 16th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           07:26 PM, 16th Feb                     User                    yes           07:27 PM, 16th Feb                     User                    my net is slow           07:27 PM, 16th Feb                     User                    my order number is 6272015921           07:27 PM, 16th Feb                     User                    hi           07:27 PM, 16th Feb                     User                    hell
 o           07:27 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           07:29 PM, 16th Feb                     User                    hello           07:29 PM, 16th Feb                     User                    i can return my order only size change           07:29 PM, 16th Feb                     User                    6272015921           07:30 PM, 16th Feb                     User                    this is the order number           07:30 PM, 16th Feb                     User                    hello           07:32 PM, 16th Feb                   Juhi                   We regret to tell you that  Striped Tape Detail Moccasins is non returnable item.           07:33 PM, 16th Feb                     User                    change only size           07:33 PM, 16th Feb                     User                    but same item           07:33 PM, 16th Feb                   Juhi               
     Sorry these items can not be exchanged or returned.           07:37 PM, 16th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           07:39 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111773