Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 15:34:30 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:16 PM, 16th Feb                   Bot                   Hi again!           07:16 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           07:18 PM, 16th Feb                     User                    Hello           07:18 PM, 16th Feb                     User                             07:18 PM, 16th Feb                     User                    This is regarding  my order           07:19 PM, 16th Feb                     User                    On my both the orders I had ordered blue shirt but I'm getting white shirt           07:19 PM, 16th Feb                     User                    First time when I received i thought by mistake it was done           07:20 PM, 16th Feb                     User                    But ag
 ain it has happen           07:20 PM, 16th Feb                     User                    Can you let me know the reason           07:20 PM, 16th Feb                   Juhi                   We are really sorry           07:22 PM, 16th Feb                   Juhi                   We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.           07:22 PM, 16th Feb                     User                    Again I have requested for refund           07:23 PM, 16th Feb                     User                    Last time also I had mentioned received wrong colour           07:23 PM, 16th Feb                     User                    Let me know as I regularly shop in store this time I thought to see the online service and faced this issue twice           07:24 PM, 16th Feb                     User                    hello           07:27 PM, 16th Feb                   Juhi                   Hi, Than
 k you for contacting us. My name is Juhi, How may I help you?           07:29 PM, 16th Feb                   Juhi                   We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.           07:29 PM, 16th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           07:34 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111735