Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 15:18:02 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Shukraan credits don’t increase, when I downloaded the app I added a Shukraan card which is not mine it’s my sisters card, is that why any Shukraans of my orders are not added, also I can’t change the card through the app what should I do?           07:05 PM, 16th Feb                     User                    I orderd twice, one of 22 and another of about 40           07:05 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           07:06 PM, 16th Feb                     User                    Thankfully please           07:06 PM, 16th Feb                   Juhi                   If you have placed an order using the same id registered with shukran then only you can get the benefit.           07:08 PM, 16th Feb                   Juhi                   If your sister will place the order with her number only in that case the shukrans will be added.           07:08 PM, 16th Feb                     User                    How can I change the cad added on the app           07:08 PM, 16th Feb                     User                    To be my card not hers           07:09 PM, 16th Feb                     User                    I can’t find any button or something yo change the card           07:09 PM, 16th Feb                     User                    to*           07:09 PM, 16th Feb                   Juhi                   Kindly provide us your regidtered email id.           07:11 PM, 16th Feb                   Juhi                   Kindly provide us your registered email id.           07:11 PM, 16th Feb                     User                    [email-masked]           07:12 PM, 16th Feb                   Juhi                   We are unable to find any results with this email id.           07:14 PM, 16th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           07:17 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111634