Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 11:14:26 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:48 PM, 16th Feb                     User                    Wanted to enquire about return policy.           02:48 PM, 16th Feb                     User                    A frnd has requested return of products...           02:49 PM, 16th Feb                     User                    But she has paid cash so how will she get refund           02:50 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi , I will be happy to assist you.           02:54 PM, 16th Feb                     User                    Hi dear           02:54 PM, 16th Feb                     User                    This is my frnds request           02:54 PM, 16th Feb                   Juhi                   The cash payments are refunded to My Credits on the app           02:54 PM, 16th Fe
 b                     User                             02:55 PM, 16th Feb                     User                    Okay n if she didnt return the product yet... can she call them again to collect it           02:58 PM, 16th Feb                   Juhi                   Kindly share the order number.           02:58 PM, 16th Feb                     User                             02:59 PM, 16th Feb                   Juhi                   This pickup will be done within 3-5 working days.           03:02 PM, 16th Feb                     User                    So she has to call again n how she must make them come again for the pick up           03:03 PM, 16th Feb                   Juhi                   They themselve will contact her.           03:06 PM, 16th Feb                     User                    Okay...           03:07 PM, 16th Feb                     User                    I wanted to enquire about my order           03:09 PM, 16th Feb                   Juhi 
                   Kindly share the order number.  4:28 PM           03:09 PM, 16th Feb                     User                             03:10 PM, 16th Feb                     User                    Its been out for delivery since yesterday           03:10 PM, 16th Feb                     User                    They haven't delivered           03:10 PM, 16th Feb                     User                    Yet           03:10 PM, 16th Feb                   Juhi                   Our team will contact you on +97339336077           03:13 PM, 16th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:14 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2110108