Subject: Ticket Assigned - escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 11:02:59 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation User                    Good afternoon           02:54 PM, 16th Feb                     User                    Please let me know status of my order # 9635033302           02:55 PM, 16th Feb                     User                    It's not yet delivered           02:55 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           02:55 PM, 16th Feb                     User                    Hi, my order 9635033302 not yet delivered           02:56 PM, 16th Feb                   Juhi                   Your order hs been shipped as on 12th Feb, 2021.           02:58 PM, 16th Feb                     User                    Its not yet delivered           02:58 PM, 16th Feb                     User                    Its 5 days now           02:58 PM, 16th Feb                  
  Juhi                   Kindly allow us 24 hours to forward this to our team and we will get back to you via email.           03:00 PM, 16th Feb                     User                    Ok           03:00 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2110042