Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 10:34:00 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi You delivered something that doesn't match what I ordered.  Because I ordered a white shirt  You ship me a blue shirt.  Plus I ordered a foundation but you delivered me a lipstick.  Can I change the return item?           02:24 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           02:25 PM, 16th Feb                     User                    Hi You delivered something that doesn't match what I ordered.  Because I ordered a white shirt  You ship me a blue shirt.  Plus I ordered a foundation but you delivered me a lipstick.  Can I change the return item?           02:27 PM, 16th Feb                     User                             02:29 PM, 16th Feb                   Juhi                   Could you please share your order number so that I c
 an assist you further?           02:30 PM, 16th Feb                   Juhi                   This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.   Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.           02:31 PM, 16th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:33 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2109840