Subject: Ticket Assigned - Conversation with Glossy Cupcake
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 10:19:55 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Glossy Cupcake Glossy Cupcake                    Hi           01:59 PM, 16th Feb                     Glossy Cupcake                    Please update status of refund for my orders           02:01 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           02:02 PM, 16th Feb                   Juhi                   Kindly share your order number.           02:02 PM, 16th Feb                     Glossy Cupcake                    order 4534695510  order 4534398145           02:02 PM, 16th Feb                   Juhi                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           02:05 PM, 16th Feb                     Glossy Cupcake                    Whats the status now ?!           02:07 PM, 16th Feb                   Juhi                   Refund will be processed soon.           02:08 PM, 16th Feb                     Glossy Cupcake                    Soon means when ?           02:08 PM, 16th Feb                   Juhi                   Kindly allow us 24 hours to forward this to our team and we will get back to you via email.           02:09 PM, 16th Feb                     Glossy Cupcake                    Send me ticket number for this case           02:09 PM, 16th Feb                   Juhi                   We will send you via email only.           02:13 PM, 16th Feb                     Glossy Cupcake                    How i follow-up the case if i don’t have support ticket number ?!           02:14 PM, 16th Feb                     Glossy Cupcake                    How i guarantee that you will do the needful ?           02:15 PM, 16th Feb                   Juhi                   You can come back to the same chat and reply us.\           02:17 PM, 16th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:19 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2109734