Subject: Ticket Assigned - Conversation with Sailing Heart
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 09:59:05 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Heart Sailing Heart                    hello           01:42 PM, 16th Feb                   Bot                   أهلا مرة أخرى!           01:42 PM, 16th Feb                     Sailing Heart                    i checked in my credit it is showing available balance 0           01:42 PM, 16th Feb                     Sailing Heart                    hi           01:43 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           01:48 PM, 16th Feb                     Sailing Heart                    i placed Order #8235958223 for home delivery (Cash payment) then i wants to use my credit amount so i cancelled my order. can u please check and process my order with my 10.3 credit balance and it is for click and collect not for home delivery           01:48 PM, 16th Feb                     Sailing Heart                    i placed Order #8235958223 for home delivery (Cash payment) then i wants to use my credit amount so i cancelled my order. can u please check and process my order with my 10.3 credit balance and it is for click and collect not for home delivery           01:49 PM, 16th Feb                   Juhi                   we request you to provide us sometime to check your order.           01:51 PM, 16th Feb                   Juhi                   We regret to tell you that as it was an COD order           01:53 PM, 16th Feb                   Juhi                   We are not liable to provide aby refund to you.           01:53 PM, 16th Feb                   Juhi                   Kindly ignore the above MY Credits message.           01:53 PM, 16th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           01:56 PM, 16th Feb                   Juhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:58 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2109587