Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 09:57:36 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:36 PM, 16th Feb                     User                    Hello           01:40 PM, 16th Feb                   Bot                   أهلا مرة أخرى!           01:40 PM, 16th Feb                     User                    Hi           01:40 PM, 16th Feb                     User                    Am not able to redeem my shukran points           01:40 PM, 16th Feb                     User                    There is no option showing on the payment section           01:41 PM, 16th Feb                     User                    Screen shot attached           01:41 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           01:44 PM, 16th Feb                   Juhi                   Kindly share the screenshot           01:44 PM, 16th Feb                     User                    Hi am not able to redeem my shukran points           01:44 PM, 16th Feb                     User                             01:44 PM, 16th Feb                   Juhi                   Kindly click on pay now, there you might get the option of shukran.           01:46 PM, 16th Feb                     User                    To click pay now I have to give ccv number. What if there is no option after that.           01:48 PM, 16th Feb                     User                    Let me try anyway           01:48 PM, 16th Feb                   Juhi                   If not then send the screenshot of that page.           01:49 PM, 16th Feb                     User                    No its directly going to the payment page where I have to give my otp number           01:50 PM, 16th Feb                   Juhi                   There must be other options too of Paypal or changing cards, apple pay etc           01:54 PM, 16th Feb                   Juhi                   Kindly confirm are you unable to see any of them ?           01:54 PM, 16th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           01:57 PM, 16th Feb                     User                             01:57 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2109576