Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 09:26:02 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:18 PM, 16th Feb                     User                    I have credit from a previous refunded order           01:19 PM, 16th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           01:19 PM, 16th Feb                     User                    how can i use it on a new order?           01:19 PM, 16th Feb                   Juhi                   Could you please share your order number so that I can assist you further?           01:20 PM, 16th Feb                     User                    The previous refunded order number?           01:20 PM, 16th Feb                   Juhi                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3
  - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           01:20 PM, 16th Feb                     User                    I couldnt find Step 5 after adding the products to my cart           01:22 PM, 16th Feb                   Juhi                   As there are different payment modes you have My Credits also.           01:23 PM, 16th Feb                   Juhi                   Are you shopping with registered id as , If you shop with guest account you do not see My Credits option.           01:24 PM, 16th Feb                     User                    Okay found it. Thanks!           01:24 PM, 16th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:25 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2109358