Subject: Ticket Assigned - Conversation with Spinning Beer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 10:33:44 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Spinning Beer Spinning Beer                    Hi           02:12 PM, 15th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           02:14 PM, 15th Feb                     Spinning Beer                    i would like to know the delivery service you are using to deliver the order           02:14 PM, 15th Feb                     Spinning Beer                    I would like to contact them regarding my shipment           02:14 PM, 15th Feb                   Juhi                   Our team contacts the customer on the provided contact number           02:15 PM, 15th Feb                     Spinning Beer                    I would like to receive my order anytime soon now since it is on transit           02:16 PM, 15th Feb                     Spinning Beer                    Could you please provide me the contacts of the delivery person?           02:16 PM, 15th Feb                     Spinning Beer                    I don’t mind paying more           02:16 PM, 15th Feb                     Spinning Beer                    for the delivery           02:16 PM, 15th Feb                   Juhi                   Could you please share your order number so that I can assist you further?           02:19 PM, 15th Feb                     Spinning Beer                    We’ve shipped your order 9635353076 with AWB SD001156800.           02:19 PM, 15th Feb                   Juhi                   Our team tried callimg you but your number could not be reached due to network issues.           02:21 PM, 15th Feb                     Spinning Beer                    0509544129           02:21 PM, 15th Feb                     Spinning Beer                    pleaese let them contact me now           02:21 PM, 15th Feb                   Juhi                   Kindly allow us 24 hours to forward this contact number to our team and we will get back to you via email.  Once our courier team will revert us back we will update you.           02:22 PM, 15th Feb                     Spinning Beer                    why 24 hours since it’s already in transit           02:22 PM, 15th Feb                     Spinning Beer                    I already made the order two days ago           02:22 PM, 15th Feb                     Spinning Beer                    I should receive it by today           02:23 PM, 15th Feb                     Spinning Beer                    how many times should I talk to you guys and tell you that I need it right now !           02:23 PM, 15th Feb                   Juhi                   Our team takes time to revert us back so 24 hours is the maximum time we are asking you to update your number.           02:23 PM, 15th Feb                     Spinning Beer                    At least let me talk to the delivery person or company so I could pay more if needed           02:23 PM, 15th Feb                   Juhi                   We are working to fix it on priority.           02:23 PM, 15th Feb                     Spinning Beer                    it’s the same numbe r           02:23 PM, 15th Feb                     Spinning Beer                    not updated           02:23 PM, 15th Feb                     Spinning Beer                    and how is it my problem if it’s the network problem           02:24 PM, 15th Feb                     Spinning Beer                    you should have tried calling more than once or from a land line           02:24 PM, 15th Feb                     Spinning Beer                    this is not an excuse btw           02:24 PM, 15th Feb                   Juhi                   We only had one contact number of yours.           02:24 PM, 15th Feb                     Spinning Beer                    which is the same number I provided just now           02:25 PM, 15th Feb                     Spinning Beer                    I mean from your side           02:25 PM, 15th Feb                   Juhi                   We will be contacting you now on the provided number           02:25 PM, 15th Feb                     Spinning Beer                    you could’ve called the same number           02:25 PM, 15th Feb                     Spinning Beer                    more than once           02:25 PM, 15th Feb                   Juhi                   We hope your order reaches you soon'           02:25 PM, 15th Feb                     Spinning Beer                    or from the land line           02:25 PM, 15th Feb                     Spinning Beer                    it’s the same number !!!! :)))           02:25 PM, 15th Feb                     Spinning Beer                    I didn’t change the number :))))))           02:25 PM, 15th Feb                   Juhi                   Kindly provide some alternative number so that we can deliver it without hassle.           02:25 PM, 15th Feb                     Spinning Beer                    listen           02:26 PM, 15th Feb                     Spinning Beer                    this service is not working fine with me and even if it was a network problem as you said you could’ve dialed from your free line number at least           02:26 PM, 15th Feb                     Spinning Beer                    you really have no excuse           02:26 PM, 15th Feb                     Spinning Beer                    since the number is correct           02:27 PM, 15th Feb                     Spinning Beer                    and it’s not my problem           02:27 PM, 15th Feb                     Spinning Beer                    Or is it just an excuse for basing late ????           02:27 PM, 15th Feb                     Spinning Beer                    Being*           02:27 PM, 15th Feb                   Juhi                   Our team contcted on +971509544129           02:27 PM, 15th Feb                   Juhi                   This number was notr reachable.           02:27 PM, 15th Feb                   Juhi                   We will try to contact you again soon.           02:28 PM, 15th Feb                     Spinning Beer                    How is it now reachable when I just had a phone call with my coworker???           02:28 PM, 15th Feb                     Spinning Beer                    I never received           02:28 PM, 15th Feb                     Spinning Beer                    a call           02:28 PM, 15th Feb                     Spinning Beer                    from you guys           02:28 PM, 15th Feb                     Spinning Beer                    to begin with           02:28 PM, 15th Feb                   Juhi                   We apologise for inconvenience.           02:28 PM, 15th Feb                   Juhi                   We are forwarding it to our team.           02:29 PM, 15th Feb                   Juhi                   Be assured to receive a call from them.           02:29 PM, 15th Feb                     Spinning Beer                    how long should I wait?           02:29 PM, 15th Feb                     Spinning Beer                    I person I’m giving the order to is leaving soon           02:30 PM, 15th Feb                     Spinning Beer                    the*           02:30 PM, 15th Feb                   Juhi                   We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.           02:30 PM, 15th Feb                   Juhi                   Kindly allow us 24 hours to forward this contact number to our team and we will get back to you via email.  Once our courier team will revert us back we will update you.           02:31 PM, 15th Feb                     Spinning Beer                    I’m totally not happy with this           02:32 PM, 15th Feb                   Juhi                   please accept our sincere apologies.           02:32 PM, 15th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:33 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2104135