Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 10:03:58 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, concerning my last order. It says I will receive my order in 1 delivery. But I didn’t receive the bassinet           01:49 PM, 15th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           01:53 PM, 15th Feb                   Juhi                   Could you please share your order number so that I can assist you further?           01:55 PM, 15th Feb                     User                    Ok           01:56 PM, 15th Feb                     User                    7435366604           01:56 PM, 15th Feb                   Juhi                   As  per 7435366604 your order has already been delivered to you.           01:58 PM, 15th Feb                     User                    The bassinet was not           01:58 PM, 15th Feb                   Juhi                   Our team has contacted on +97332211477 and delivered the items kindly check with your family or neighbours once.           01:58 PM, 15th Feb                     User                    only the small items           01:58 PM, 15th Feb                     User                    It was not delivered           02:00 PM, 15th Feb                   Juhi                   As you have selected 17th Feb for the delivery of162903825 - - Joie Playard delivery           02:00 PM, 15th Feb                   Juhi                   our team will contact you on the same date.           02:00 PM, 15th Feb                     User                    I checked           02:00 PM, 15th Feb                     User                    Ok. So it was not delivered           02:01 PM, 15th Feb                     User                    and they will deliver it on 17th           02:01 PM, 15th Feb                     User                    is that correct           02:01 PM, 15th Feb                     User                    ?           02:02 PM, 15th Feb                   Juhi                   yes.           02:02 PM, 15th Feb                   Juhi                   Do you have any other questions I can help you with?           02:03 PM, 15th Feb                     User                    No thank you           02:03 PM, 15th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:03 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2103936