Subject: Ticket Assigned - Conversation with Dunking Pen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 08:12:57 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dunking Pen Dunking Pen                    Hi, wanted to check the status whether my refund has been initiated?           11:53 AM, 15th Feb                     Dunking Pen                    For order no 9633523887           11:54 AM, 15th Feb                   Juhi                   we request you to provide us sometime to check your order.           11:56 AM, 15th Feb                     Dunking Pen                    Okay           11:57 AM, 15th Feb                     Dunking Pen                    And is thr anyway I can check my return status by myself           11:58 AM, 15th Feb                   Juhi                   You can now drop off your return to any (Max) store. Here’s what you need to do.  · Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Max) store​.  · Hand over your return: An authorised staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  · Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.  Please note: As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products.           12:01 PM, 15th Feb                   Juhi                   Kindly allow us 24 hours to forward this to our team and we will get back to you via email.           12:04 PM, 15th Feb                   Juhi                   As your items has already reached athe warehouse.           12:04 PM, 15th Feb                     Dunking Pen                    You need 24hrs to check whether the refund has been initiated or not?           12:06 PM, 15th Feb                   Juhi                   It has not been initiated as yet. So we need to tell them to process it asap.           12:09 PM, 15th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:12 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2103194