Subject: Ticket Assigned - Conversation with Fuzzy Penguin
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 07:54:31 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fuzzy Penguin Fuzzy Penguin                    Hi ,I have placed an order just now and it god a notification saying my order number 6274077818 was not processed.           11:48 AM, 15th Feb                     Fuzzy Penguin                    My credit card was use and already debit it           11:48 AM, 15th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           11:48 AM, 15th Feb                   Juhi                   we request you to provide us sometime to check your order.           11:49 AM, 15th Feb                     Fuzzy Penguin                    what can I do? Unprocessed orders but what about my money?           11:49 AM, 15th Feb                     Fuzzy Penguin                             11:49 AM, 15th Feb                   Juhi                   We sin
 cerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 6274077818 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 6274088080.           11:50 AM, 15th Feb                   Juhi                   The payment has been captured only once from your account which is for the new successfully placed order.  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           11:50 AM, 15th Feb                     Fuzzy Penguin                    So it means my order was okay?           11:52 AM, 15th Feb                   Juhi                   yes.           11:52 AM, 15th Feb                   Juhi                   Your order is confirmed           11:52 AM, 15th Feb              
        Fuzzy Penguin                    Ok I will wait for the notifications.thank you           11:53 AM, 15th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:54 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2103069