Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 05:13:03 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:58 AM, 15th Feb                     User                    I would like to ask           08:59 AM, 15th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           08:59 AM, 15th Feb                     User                    If its possible to return and change the item directly to the store?           09:00 AM, 15th Feb                   Juhi                   Kindly share your order number with us.           09:00 AM, 15th Feb                     User                    6272133271 order number           09:02 AM, 15th Feb                   Juhi                   we request you to provide us sometime to check your order.           09:03 AM, 15th Feb                     User                    But is it possible to go direct to the store to ch
 ange the item's size?           09:03 AM, 15th Feb                   Juhi                   THe item can not be exchanged           09:05 AM, 15th Feb                   Juhi                   However you can get the refund from the store and you can purchase new one from there.           09:06 AM, 15th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           09:07 AM, 15th Feb                     User                    Noted. I will just return then and order again :) thank you very much           09:10 AM, 15th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:12 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2102394