Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 10:57:44 +0000 (UTC)

Hi Juhi Goel,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">yeah i will try this browser and app still same issue i am try google chrome and microsoft edge browser and also using app and also using laptop same issue <div dir="auto">my device is android i am in saudi arabia </div>
<div dir="auto">my email </div>
<div dir="auto"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Feb 12, 2021, 8:21 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Nasir,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>1. Screenshot Of The Issue(If Possible)<br>2. App Version/Browser Version<br>3. Android/iOS Version or Browser name<br>4. Registered email address<br>5. Country of access<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br> <br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085850