Subject: Ticket Assigned - Conversation with Signaling Wayfarer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 08:33:18 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Signaling Wayfarer Signaling Wayfarer                    Hi           12:18 PM, 12th Feb                     Signaling Wayfarer                    9634539058           12:20 PM, 12th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           12:20 PM, 12th Feb                     Signaling Wayfarer                    I'm checking with regards to order 9634539058           12:21 PM, 12th Feb                     Signaling Wayfarer                    One of the set came with the in store magnetic holder           12:21 PM, 12th Feb                     Signaling Wayfarer                    I need another set to be delivered           12:21 PM, 12th Feb                     Signaling Wayfarer                    Printed spread collar shirt with shorts, white color           12:24 PM, 12th Feb    
                  Signaling Wayfarer                    I need the another set without the magnetic holder           12:24 PM, 12th Feb                   Juhi                   We sincerely apologize for any inconvenience caused to you.  We would like to infrom you that we have forwarded this issue to our concerned team and they are going to make sure this will not repeat in future again. However, we would request you to please visit any nearby store and show them your order confirmation email for the removal of the security tag.           12:26 PM, 12th Feb                     Signaling Wayfarer                    Are you serious? I purchased online so that I don't need to visit the store then why should I come to remove the magnetic holder           12:27 PM, 12th Feb                     Signaling Wayfarer                    I need a replaced unit immediately           12:27 PM, 12th Feb                   Juhi                   We  sincerely apologise, Kindly return that it
 em and place an order again for new one.           12:28 PM, 12th Feb                     Signaling Wayfarer                    What's the point of your customer service           12:30 PM, 12th Feb                   Juhi                   We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.           12:31 PM, 12th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:33 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2089800